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Effective social media and the CRM revolution

Effective social media and the CRM revolution

Website: Effective social media and the CRM revolution

Overview: As a technology, CRM has been much maligned, but as a philosophy it is more pertinent than ever for B2B companies. Social CRM attempts to drag CRM into the 21st century, using the enormous potential of social media and social networking, but can it transcend the hype?

Ticket Information: £155 + VAT

Venue: The Century Club, Shaftesbury Avenue, London

Start date: 31 March, 2010

End date: 31 March, 2010

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